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Acceptance Of Terms

Your access to and use of The Yog Bar (the "Website") is subject exclusively to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website.


The contents of the Website do not constitute advice and should not be relied upon in making or refraining from making, any decision.

Changes To Website

The Yog Bar reserves the right to change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that The Yog Bar shall not be liable to you for any such change or removal; and change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.


Each customer must provide the following information to register with us or place an order with us: full name; email address; mobile number; and full delivery address including postcode. Each customer must complete full payment information by providing details of a UK debit or credit card to complete the order.

Each customer who creates an account ("Account|) will be provided with login details including a usernamae ("Username") and password ("Password"). Unless, and until you tell us otherwise, we will assume that any person using your Account is authorised to do so on your behalf. Each customer must be at least 16 years of age. School orders must be placed by sixth formers only. Heads of Year may call The Yog Bar Limited to confirm orders or to discuss any order issues they may have, or on behalf of a student.

Placing An Order

When you place an order through our website, a text message confirming your order will be sent to the mobile number you provide during registration. The contract for the supply of any frozen yogurt or any other product for sale on The Yog Bar Limited website which you order through the website will be between you and The Yog Bar Limited. Please ensure that you have given us a correct mobile number as this is how we will communicate with you about your Order.

Please also ensure that you provide an accurate address, postcode and mobile number to ensure that your frozen yogurt or any other product ordered from our website arrives to the correct location. If you do not open the door or respond to telephone correspondence within 10 minutes of our delivery drivers arriving at your address, we reserve the right to leave the premises, and you will be charged for the frozen yogurt or any other product you have ordered.

The Yog Bar Limited aims to provide the best quality in service and products, and we will be the first to contact you should a problem arise with food quality and/or temperature, or any other problem which may delay or cancel your order. Once your order has been placed you have committed to purchasing the products you have ordered and we reserve the right to collect all monies owed once the order has been received.

Frozen Yogurt & Toppings

All Frozen Yogurt flavours are subject to availability. In the event of a certain flavour not being available, alternative flavours will be offered. The Yog Bar Limited uses nuts on the premises when the Frozen Yogurt and any other products are prepared. Please call The Yog Bar Limited prior to placing your order if you have an allergy or require something specific. All toppings are subject to availability. In the event of a certain topping not being available, alternative toppings will be offered.

Delivery Service

Our aim is to provide the best and fastest delivery service possible. Unfortunately this cannot always be guaranteed due to traffic, adverse weather conditions, during busy periods or in high season. All orders will receive a confirmation text when their order is out for delivery. In the event of a delay of 15 minutes or more, The Yog Bar Limited will be in contact to notify of any delays and to confirm the exact delivery time.

Due to the nature of the product, The Yog Bar Limited will not be held liable if a frozen yogurt or any other product from the The Yog Bar Limited arrives melted. The Yog Bar Limited has processes in place to avoid melting of products and will adhere to these to make sure the frozen yogurt or any other product is always delivered to a satisfactory level.

If you have any problems ordering on The Yog Bar Limited website, please let us know at your earliest convenience. We aim to constantly improve our service, quality and brand so if you do have any feedback please contact us through the site or email


You have the right to cancel an order within a reasonable time and before the order is prepared. The Yog Bar Limited will still charge for any order which is cancelled after the frozen yogurt or any other product has been prepared. Customers can cancel an order by contacting The Yog Bar Limited by telephone. The Yog Bar Limited may cancel any order and you will be notified of any cancelled orders. You will not be charged for any orders cancelled in accordance with this clause. Any payment made prior to an order being cancelled by The Yog Bar Limited will usually be reimbursed using the same method you used to pay for your order. The Yog Bar Limited alone will determine whether an order has been prepared or not.

Disclaimers & Limitation Of Liability

The Website is provided on an "as is" and "as available" basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. To the extent permitted by law, The Yog Bar will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website.

The Yog Bar makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.

Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of The Yog Bar for death or personal injury as a result of the negligence of The Yog Bar or that of its employees or agents.

Privacy & Cookies

Use of the Website is also governed by our Privacy Policy which is incorporated into these terms and conditions. To view the Privacy Policy, pleaseĀ click here.

The Website uses cookies. Cookies are small text files that are created by a web server and stored on your computer when you visit a website. The Website uses cookies solely to ensure the smooth running of the website.

Further details of cookies are included in our Privacy Policy. By accepting these terms and conditions, you are giving consent to The Yog Bar to place cookies on your computer. Please read the information contained in the Privacy Policy prior to acceptance.

If you wish to opt-out of our placing cookies on your computer, please adjust your internet browser's settings to restrict cookies as detailed in your internet browser's help menu. You may also wish to delete cookies which have already been placed. For instructions on how to do this, please consult your internet browser's help menu.


You agree to indemnify and hold The Yog Bar and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against The Yog Bar arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.


If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the law of England and you hereby submit to the exclusive jurisdiction of the English courts.

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